Question 1

SIGNED BOOKS NOTICE

Accepted Answer

Thank you for considering our personalized products. Please note that personalized messages can be no more than 10 words in length. We kindly ask that you double-check the personalized message before submitting your order, as once it is submitted, it cannot be changed later.

In the event that you forget to include a name or message in your order, please note that we will have to automatically refund your purchase. This is because we cannot process orders without this information.

We understand that personalized products are special and unique, and we want to make sure that you receive exactly what you want. Therefore, please take the time to review your personalized message carefully before submitting your order. If you have any questions or concerns, please do not hesitate to contact us, and we will be happy to assist you in any way we can.

Thank you again, and we hope that you will enjoy your purchase for years to come.

Question 2

TERMS & CONDITIONS

Accepted Answer

Escolástica Press LLC, having its physical office address at 1150 W Alameda Dr Ste 1, IDS1013, Tempe AZ 85282 (hereinafter also referred to as “Escolástica Press”, “Company”, “we”, “our” or “us”) operates www.escolasticapress.com including its blog (“Website”). These Terms and Conditions (“Terms”) govern the Products and use of the Services provided by Escolástica Press. By accessing and/or otherwise using the Services in any manner, you, therefore, agree that you have read and accepted these Terms. We reserve the right to modify these Terms, without notice, at any time. You understand that your continued use of the Services after these Terms have been modified constitutes your acceptance of these Terms as amended.
Regularly checking and reviewing this page ensures that you are updated on the terms and conditions governing your use of the Services.
If we believe that the modifications are material, we will notify you of the changes by posting a notice on our Website, or emailing you at the email address provided to us by you, and as we may deem appropriate. What constitutes a material change will be determined by us, at our sole and absolute discretion.

AGREEMENT TO TERMS
By accessing this Website, you agree to be bound by the same and acknowledge that it constitutes an agreement between you and the Company (hereinafter the “User Agreement”). You may not use the Services if you do not accept the Terms or are unable to be bound by the Terms. Your use of the Website is at your own risk, including the risk that you might be exposed to content that is objectionable, or otherwise inappropriate.
The terms ‘customers’, ‘visitor(s)’, ‘user(s)’, “your” and ‘you’ hereunder refer to the person visiting, accessing, browsing through and/or using the Website at any point in time.

ELIGIBILITY CONDITIONS
In order to use the Website, You need to be eighteen (18) years of age or older. The Website may only be used or accessed by such Persons who can enter into and perform legally binding contracts under the applicable federal and state laws. Escolástica Press shall not be liable in case of any false information is provided by the user including the user’s age and the user and/or his natural or appointed guardian alone shall be liable for the consequences as per the applicable federal and state laws.
Escolástica Press disclaims all liability arising out of such unauthorised use of the Website and any third-party liability arising out of Your use of the Website if You are a minor.

REGISTRATION, ACCOUNTS, AND PASSWORDS
A user is required to create an account by using an email and password and providing the necessary details about the user in order to be eligible to use our Services.
user(s) are responsible for the personal protection and security of any password or email you may use to access the Website. You are responsible for all activity conducted on the Website that can be linked or traced back to your email or password.
You are obligated to immediately report a lost or stolen password or email to our Customer Service. If you believe someone has used your password or account without your authorization, you must notify Customer Service immediately. 
We reserve the right to access and disclose any information, including user names of accounts, and other information to comply with applicable laws and lawful government requests.

EMAIL COMMUNICATION 
By purchasing on the Website or otherwise creating an account on the Website, you understand that we may send you communications or data regarding our products and services. You agree to receive such communications from us. 
Unless such email is necessary to facilitate a transaction, such as to complete a sale or provide you with information related to a purchase, we will give you the opportunity to opt-out of receiving these commercial emails from us by following the opt-out instructions provided in such message(s). Opting out may prevent you from receiving email messages regarding special offers, improvements, or other updates. 
You also agree that all notices, disclosures, agreements, and other communications that we provide to you by email satisfy any legal requirement that such communications be in writing. Your consent to receive communications and do business by email, and our agreement to do so, applies to all of your interactions and transactions with the Company. Please keep us informed of any changes in your email address so you may continue to receive our communications without interruption.

BOOK AVAILABILITY
We make every effort to keep our website up-to-date with accurate information regarding book availability. However, please note that availability may change quickly, and we cannot guarantee that a book will be in stock at the time of your purchase. If an item is out of stock, we will notify you as soon as possible and provide an estimated restocking date or a refund.

ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION
We are not responsible if the information made available on this Website is not accurate, complete, or current. We reserve the right to modify the contents of this Website at any time, but we have no obligation to update any information on our Website. You agree that it is your responsibility to monitor changes to our Website.

ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the email and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.
You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address, credit card numbers, and expiration dates so that we can complete your transactions and contact you as needed.

MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products and services are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. Special prices may be limited to certain quantities in stock. Please note that the prices displayed on the website are exclusive of taxes unless otherwise stated. The total price payable for your purchase, including any applicable taxes, will be displayed at checkout before you confirm your order.
We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.

OFFERS AND DISCOUNT
The usage of any discount codes requires the code to be entered at the time of checkout to be valid. It is the responsibility of the customer to ensure that the discount has been applied before finalizing the order. Please note that discount codes cannot be used simultaneously with other discount codes or offers. In the event that multiple discounts have been applied, we reserve the right to refuse service.

PAYMENT
To place an order, select the item(s) you wish to purchase and add them to your cart. You will be prompted to provide shipping and payment information before submitting your order. We accept various forms of payment, including credit cards and PayPal. We do not accept cash on delivery options.

PRIVACY AND USAGE OF COOKIES
Escolástica Press will not intentionally disclose any personally identifying information about you to third parties, except where Escolástica Press, in good faith, believes such disclosure is necessary to comply with the law or enforce these Terms. By using the Website, you signify your acceptance of Escolástica Press’s Privacy Policy.
Members signing up for the Website are opting in to receive newsletters and other special offers through emails/notifications from the Website. If you do not wish to receive these emails, you may opt-out anytime. Please refer to our Privacy Policy and Cookies Policy.

INTELLECTUAL PROPERTY RIGHTS
"Intellectual Property Rights" means any and all rights existing from time to time under patent law, copyright law, moral rights law, trade secret law, trade mark law, unfair competition law, publicity rights law, privacy rights law, and any and all other proprietary rights, as well as, any and all applications, renewals, extensions, restorations and reinstatements thereof, now or hereafter in force and effect worldwide.
All material (including but not limited to the ) and content on the Website, including images, illustrations, text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations and software, is our property, or the property of our affiliates or content suppliers, and is protected by the domestic as well as international intellectual property law, including copyright, authors’ rights, database rights laws, trademarks, and other intellectual property rights that are owned and controlled by us or by other parties that have licensed their material to us. 
The compilation of all content on the Website is our exclusive property and is protected by domestic as well as international copyright and database rights laws.
You hereby agree to not copy, reproduce, republish, upload, post, transmit or distribute such material in any way, including by e-mail or other electronic means whether directly or indirectly and you must not assist any other person to do so. Without the prior written consent of the owner, modiﬁcation of the materials, use of the materials on any other Website or use of the materials for any purpose other than personal, non-commercial use is a violation of the copyrights, trademarks and other proprietary rights, and is prohibited.

COPYRIGHT POLICY
© Copyright 2023 Escolástica Press. All Rights Reserved.
We respect the intellectual property of others and expect others ("you" or "your") to do the same.  It is our policy, in appropriate circumstances and at our discretion, to disable or terminate the accounts of people who repeatedly infringe or are charged with infringing copyrights or other intellectual property rights.
Pursuant to the Digital Millennium Copyright Act (“DMCA”), If you’re a copyright owner or authorized to act on behalf of one, you can report alleged copyright infringements on the Website by completing the DMCA Notice of Alleged Infringement and sending it to us at contact@escolasticapress.com.
When we get your DMCA notice, we’ll take whatever action we think is appropriate, which may include removing the reported content from the Website.

Any notice of possible copyright infringement must include the following information:
an electronic or physical signature of the owner or person authorized to act on behalf of the owner of the copyrighted or intellectual property.
a description of the copyright-protected work or other intellectual property that you allege has been infringed;
a description of the material that you claim is infringing and where it is located on the App or Service;
your contact information, including at a minimum your mailing address, telephone number, and email address;
a statement by you that you have a good faith belief that the use of the materials on the App or Service is not authorized by the copyright owner, its agent, or the law; and
a statement by you that the information in your notice is accurate, and that, under penalty of perjury, you are the copyright or intellectual property owner or authorized to act on the copyright or intellectual property owner’s behalf.
After receiving the communication, we may ask the person who submitted the claimed infringement to provide further or supplemental information, prior to removing any content on the Services, as we deem necessary to comply with applicable law. We may also provide the user who uploaded the allegedly infringing content, with the contact details of the person who submitted the claimed infringement, in order for the former to be able to contact the latter and challenge the claim.

Counter Notification
If we've removed material that a user of the Services submitted for posting, pursuant to a notification of claimed infringement that we received, then that user has an opportunity to respond to the notification and our takedown by submitting a counter-notification to our Agent. To be effective, the counter notification must be a written communication provided to our Agent that includes substantially the following:
The user's physical or electronic signature;
Identification of the work and the pertinent exclusive legal right claimed to be infringed, or if multiple works or legal rights are covered by a single notification, a representative list of such elements; 
Identification of the material to which access has been disabled and the location at which the material appeared before access to it was disabled;
 A statement, under penalty of perjury, that the users have a good faith belief that the material was disabled as a result of a mistake or misidentification of the material to be disabled;
 User's name, address, and telephone number, and a statement that the user consents to the jurisdiction of the competent courts in any judicial district in which their address is located or in which they may be found and that they will accept service of process from the person who provided notification or an agent of such person.

After receipt of a counter notification, we will provide the person who submitted the claimed infringement notification, with a copy of the counter notification. We may then repost the removed material and cease disabling access to it within 10 to 14 business days following receipt of the counter notice, unless our Agent first receives notice from the person who notified us of the claimed infringement that such person has filed an action seeking a court order to restrain such user from engaging in infringing activity relating to the material on the Services.

Repeat Infringements
We may deny or cancel any instance of your use of the Services, or terminate your user account altogether, if we determine, at our sole discretion, that you are a repeat infringer. A repeat infringer is a user who has been notified of infringing activity more than twice or a user whose uploaded material was removed from the Services more than twice.
We may decide, at our sole discretion, that a sufficient reason exists for the immediate termination of your account for any reason, at any time. In these cases, we may terminate your account immediately.

REVIEWS AND FEEDBACK
Escolástica Press allows the posting of customer reviews for the products you have purchased from the Website. We love hearing from our customers! So, if you would like to share your thoughts about our products, please feel free to leave a review on our website. By submitting a review, you acknowledge that your comments may be used on our website or in our marketing materials. We reserve the right to edit or remove any reviews that contain inappropriate or offensive language. Any customer failing to comply with the Terms may be expelled and refused continued access to, the ability to post reviews in the future. 
Under no circumstances will we, our subsidiaries, affiliates, officers, directors, agents, co-branders, other partners, employees, or representatives be liable for any loss or damage caused by your reliance on information obtained through these posted comments. The opinions expressed by anyone other than the Company itself are solely the opinions of those customers and do not reflect the opinions of the Company or any of its subsidiaries or affiliates.
You also acknowledge and agree that any feedback, including, but not limited to, suggestions, comments, ideas, or other information, provided by you in the form of email or other submissions (collectively, “Feedback”) to us is non-confidential and you hereby grant Company, its affiliates, subsidiaries, successors, and assigns an irrevocable, worldwide, transferable, nonexclusive, royalty-free, and fully sublicensable right to use such Feedback for any purpose without any compensation or attribution to you.

WEBSITE SECURITY
You agree to use this website only in accordance with these Terms. In the event that your unauthorised use of this website results in loss or damage to any person who then brings a claim against us, you agree to indemnify us for all losses and/or damages arising from such claim.

As a user of this website you undertake:
Not use our website in any way that causes or may cause damage to the website or impairment of the availability or accessibility of the website; or in any way that is unlawful, illegal, fraudulent, harmful, or in connection with any unlawful, illegal, fraudulent, or harmful activity or purpose;
Not use our website to copy, store, host, transmit, send, use, publish or distribute any material that consists of (or is linked to) any spyware, virus, Trojan horse, worm, keystroke logger, rootkit, or other malicious computer software;
Not conduct any systematic or automated data collection activities, including without limitation scraping, data mining, data extraction, and data harvesting on or in relation to our website without our express written consent;
Not to knowingly or recklessly contravene, in the course of using this website, the provisions of any legal or regulatory requirements of any competent authority having jurisdiction over you or over any activity you undertake;
Not to use this website to make unauthorised attempts to access or interfere with any of our systems or third party networks;
Not to use this website to conduct any business or activity or solicit the performance of any activity that is prohibited by law;
Not to use this website for the transmission or posting of any material which is defamatory, offensive or of an abusive, obscene or menacing nature or which infringes third-party rights, or for the purpose of causing annoyance, inconvenience or needless anxiety to any third party, or send any message which you know to be false or make use of this website for such purpose(s);
to inform us immediately of any claim or action against you for any use of this website and, on request from us, to immediately cease the act complained of.

Escolástica Press is entitled to investigate occurrences that may involve such violations and may involve, and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations.

INDEMNIFICATION
You understand and agree that you are personally responsible for your behaviour on the Website. You agree to indemnify, defend and hold Escolástica Press harmless from and against all claims, losses, expenses, damages and costs (including, but not limited to, direct, incidental, consequential, exemplary and indirect damages), and reasonable attorneys' fees, resulting from or arising out of your use, misuse, or inability to use the Website or the Content, or any violation by you of these Terms.

NO WARRANTY
You acknowledge and agree that the Services are provided on an “as is” and “as available” basis, and that your use of or reliance upon the Services and any content, products or services accessed or obtained thereby is at your sole risk and discretion.
We do not represent or warrant that: (a) the use of the Services will be secure, timely, uninterrupted or error-free or that they will be compatible or operate in combination with any other hardware, software, system or data; (b) the Services will meet your requirements or expectations; (c) errors or defects in the Services will be corrected; or (d) the Services and our server(s) are free of viruses or other harmful components.
All conditions, representations and warranties, whether express, implied, statutory or otherwise, including, without limitation, any implied warranties of merchantability, fitness for a particular purpose, and non-infringement, are hereby excluded and disclaimed to the fullest extent permitted under the law.
The Services may be subject to limitations, delays, and other problems inherent in the use of the Internet and electronic communications (including problems inherent to the computer or electronic device you use). 
No advice or information, whether oral or written, obtained by you from us or from the Services shall create any representation, warranty or guarantee. Furthermore, you acknowledge that we have no obligation to support or maintain the Services.
We disclaim any and all liability or responsibility in relation to the Website Content made available through the Services, including but not limited to the Content uploaded by users or the third-party content (feedback or comments) and services. We are not responsible or liable in any manner for the third-party content and services associated with or utilised in connection with the Services, including the failure of such third-party content and services, including but not limited to the content and/or services of our Business Partners.
We maintain and shall have the right at any time to change, modify, correct, add to, discontinue, or retire any aspect or feature of the Website and/or the Services, including, but not limited to, hours of availability, equipment needed for access or use, or the availability of the Services (or any part thereof) on any particular device or communications service. We have no obligation to provide you and/or the Business Partners with notice of any such changes, and we are further under no obligation to provide you with any support, error corrections, updates, upgrades, bug fixes, and/or enhancements of the Website and/or the Services.

GOVERNING LAW AND JURISDICTION
These Terms and any separate agreements whereby we provide you Services shall be governed by and construed in all respects in accordance with the Laws of Arizona, United States of America (USA) and the courts ​​of Arizona, USA shall have exclusive jurisdiction over any dispute arising under this Agreement.

NOTICES
Legal notices must be served on the email address provided in the ‘Contact Us’ clause. Notice will be deemed given 48 hours after the email is sent unless the sending party is notified that the email address is invalid or that the email has not been delivered. Alternatively, we may give you legal notice by mail to the address provided by you during the registration process. In such case, notice will be deemed given three days after the date of mailing.

LEGAL DISPUTES
If a dispute arises between you and the Company, our goal is to provide you with a neutral and cost-effective means of resolving the dispute quickly. We strongly encourage you to first contact us to seek a resolution. If your dispute is not resolved by contacting us, all legal notices and formal disputes should be sent to us at the email address provided in the ‘Contact Us’ clause.
If We have not been able to resolve the dispute with you informally, we each agree to resolve any claim, dispute or controversy (excluding claims for injunctive or other equitable relief) arising out of or in connection with or relating to these Terms through binding arbitration or (for qualifying claims) in a small claims court.
Arbitration is a more informal way to resolve our disagreements than a lawsuit in court. For instance, arbitration uses a neutral arbitrator instead of a judge or jury, involves more limited discovery and is subject to very limited review by courts. Although the process is more informal, arbitrators can award the same damages and relief that a court can award. You agree that, by agreeing to these Terms of Use, the US Federal Arbitration Act governs the interpretation and enforcement of this provision, and that you and Escolástica Press are each waiving the right to a trial by jury or to participate in a class action. The arbitrator has exclusive authority to resolve any dispute relating to the interpretation, applicability or enforceability of this binding arbitration agreement. This arbitration provision shall survive the termination of this Agreement and the termination of your Escolástica Press’s account.
Any arbitration will be administered by the American Arbitration Association ("AAA") under the Consumer Arbitration Rules then in effect for the AAA, except as provided herein. You can find their forms at www.adr.org. Unless you and Escolástica Press agree otherwise, the arbitration will be conducted in the county where you reside. Each party will be responsible for paying any AAA filing, administrative and arbitrator fees in accordance with AAA rules. The arbitration will be conducted in Arizona, USA unless the parties agree to video, phone and/or internet connection appearances.
The arbitrator shall issue a reasoned written decision explaining the essential findings and conclusions on which the award is based, and any judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction. Nothing in this Section shall prevent either party from seeking injunctive or other equitable relief from the courts, including for matters related to data security, intellectual property or unauthorised access to the Service. 
ALL CLAIMS MUST BE BROUGHT IN THE PARTIES' INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING, AND, UNLESS WE AGREE OTHERWISE, THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON'S CLAIMS. YOU AGREE THAT, BY ENTERING INTO THESE TERMS, YOU AND ESCOLÁSTICA PRESS ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE IN A CLASS ACTION.
NOTHING IN THESE TERMS OF SERVICE SHALL AFFECT ANY NON-WAIVABLE STATUTORY RIGHTS THAT APPLY TO YOU. 
To the extent that any claim, dispute or controversy regarding Escolástica Press or our Service is not arbitrable under applicable laws or otherwise, you and Escolástica Press both agree that any claim or dispute regarding Escolástica Press will be resolved exclusively in accordance with the applicable federal and state laws. If you are a consumer in the EEA, then this clause does not apply to you.

REMOVAL OF DOUBTS
Notwithstanding anything stated in this Agreement for any unforeseen issues arising, and not covered by this regulation, or in the event of differences of interpretation, the CEO of the Company may take a decision as he/she may deem fit. The decision of the CEO shall be final.

MISCELLANEOUS
Severability - The provision or part-provision of this Agreement is or becomes invalid, illegal or unenforceable, it shall be deemed modified to the minimum extent necessary to make it valid, legal and enforceable. If such modification is not possible, the relevant provision or part-provision shall be deemed deleted. Any modification to or deletion of a provision or part-provision under this clause shall not affect the validity and enforceability of the rest of this, agreement. If any provision or part-provision of this Agreement is invalid, illegal or unenforceable, the parties shall negotiate in good faith to amend such provision so that as amended, It is legal, valid and enforceable, and, to the greatest extent possible, achieves the intended commercial result of the original provision." 
Entire Agreement - The failure of us to exercise or enforce any right or provision of these Terms and Conditions shall not constitute a waiver of such right or provision. These Terms and Conditions and any policies or operating rules posted by us on this Website or in respect to the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us. Any ambiguities in the interpretation of these Terms and Conditions shall not be construed against the drafting party.
Waiver - If you breach these Terms and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these Terms.
Amendments - Notwithstanding anything contained hereinbefore, Escolástica Press may amend and implement the Terms, whenever required, in the interest of maintaining the standard and improving user experience without any prior notice and you shall be governed by such Terms so implemented from time to time. Please review the Terms from time to time on a regular basis since your ongoing use is subject to the Terms as amended. 
Force Majeure - No one shall be liable for any delay or failure in performance due to events outside the defaulting Party's reasonable control, including without limitation acts of God, earthquake, riots, war, acts of terrorism, fire, epidemics, or delays of common carriers or other circumstances beyond its reasonable control.

TERMINATION OF ACCOUNT
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms and Conditions are effective unless and until terminated by either you or us. You may terminate these Terms and Conditions at any time by notifying us that you no longer wish to use our Services, or when you cease using our Website. If in our sole judgment, you fail, or we suspect that you have failed, to comply with any term or provision of these Terms and Conditions, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

CONTACT US
After reviewing this policy, if you have any additional questions, concerning these Terms and Conditions, please contact us by sending an email to contact@escolasticapress.com by adding the word “Terms” in the subject line.

Last Updated: September 29, 2023
Effective Date: May 10, 2023

Question 3

PRIVACY POLICY

Accepted Answer

Escolástica Press LLC, having its physical office address at 1150 W Alameda Dr Ste 1, IDS1013, Tempe AZ 85282 (hereinafter also referred to as “Escolástica Press”, “Company”, “we”, “our” or “us”) operates www.escolasticapress.com including its blog (“Website”). Our Privacy Policy (“Policy”) governs your visit to our Website (“Services”) and explains how we collect, safeguard and disclose information that results from your use of our Service.
We take your privacy very seriously. In this Policy, we seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this Policy that you do not agree with, please discontinue the use of our Services immediately. 
We use your data to provide and improve Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Policy, the terms used in this Policy have the same meanings as in our Terms and Conditions. Our Terms and Conditions govern all use of our Service and together with the Policy constitute your agreement with us. 
If this Policy is modified in any way, it will be updated here. Regularly checking and reviewing this page ensures that you are updated on the information which may be collected, used (and under what circumstances), and if it may be shared with other parties (if at all). If we believe that the modifications are material, we will notify you of the changes by posting a notice on the Website, or emailing you at the email address provided to us by you, and as we may deem appropriate. What constitutes a material change will be determined by us, at our sole and absolute discretion. In this Policy "you", "your" or “users” refers to the users of the Website.

WHAT INFORMATION DO WE COLLECT?
The personal information you disclose to us
In Short: We collect information that you provide to us.
We may collect personal information that you voluntarily provide to us, express an interest in obtaining information about us or our products and Services or otherwise when you contact us.
The personal information that we may collect depends on the context of your interactions with us and the Website, the choices you make and the services and features you use. The personal information we collect may include the following:

Personal Information Provided by You. 
We collect First name; Last name; email address; phone number; Shipping & billing address; State; Country; ZIP/Postal code; City; order details; payment information and other similar information. We may also collect additional information about our users in order to provide relevant and effective services.

Personal Information Provided by the Authors. 
We collect Full Name; Profile Picture; biography. We may also collect additional information about our clients in order to provide relevant and effective services.

Social Media Login Data.
We may provide you with the option to register with us using your existing social media account details, like your Facebook and Google. If you choose to register in this way, we will collect the information described in the section called "HOW DO WE HANDLE YOUR SOCIAL LOGINS" below.

Information automatically collected
In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Website. 
When you access our websites, we, our service providers and our partners may automatically collect information about you, your computer or mobile device, and your activity on our websites. Typically, this information includes your computer or mobile device operating system type and version number, manufacturer and model, device identifier (such as the Google Advertising ID or Apple ID for Advertising), browser type, screen resolution, IP address, the website you visited before browsing to our website, general location information such as city, state or geographic area; and information about your use of and actions on or in our websites, such as pages or screens you accessed, how long you spent on a page or screen, navigation paths between pages or screens, information about your activity on a page or screen, access times, and length of access.
Our service providers and business partners may collect this type of information over time and across third-party websites. This information is collected via various mechanisms, such as via web beacons, embedded scripts, and similar technologies. This type of information may also be collected when you read our HTML-enabled emails.

The information we collect includes:
●      Log and Usage Data. Log and usage data is service-related, diagnostic usage and performance information our servers automatically collect when you access or use our Website and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type and settings and information about your activity on the Website (such as the date/time stamps associated with your usage, pages and files viewed, searches and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called 'crash dumps') and hardware settings).
●      Device Data. We collect device data such as information about your computer, phone, tablet or other devices you use to access the Website. Depending on the device used, this device data may include information such as your IP address (or proxy server), device application identification numbers, location, browser type, hardware model Internet service provider and/or mobile carrier, and operating system configuration information.

Other Data 
We collect various other details from authors including word count, deadlines, messages, Google Docs URLs, and any related information. Additionally, Authors have the option to upload files as needed.

USE OF COOKIES, WEB BEACONS AND OTHER TRACKERS
We use temporary and permanent cookies, tags, scripts, and other similar technologies to identify users of our services enhance user experience and identify visitors, track website navigation, gather demographic information about visitors and users, understand email campaign effectiveness and for targeted visitor and user engagement by tracking your activities on our websites. We use third-party tracking services like Google Analytics to understand the behaviour of our website visitors and serve them better.

Further, the pages on the website may also include web beacons or pixels, which are electronic files to count users who have visited that page, to track activity over time and across different websites, to determine users’ interactions with emails we send, to identify certain cookies on the computer or other electronic device accessing that page, or to collect other related information, and this information may be associated with your unique browser, device identifier, or Internet Protocol address.

You can set your browser to refuse all cookies or to indicate when a cookie is being sent to your computer. However, this may prevent our site or services from working properly. You can also set your browser to delete cookies every time you finish browsing. For more information please refer to our Cookies Policy.

HOW DO WE USE YOUR INFORMATION?                                       
In Short: We process your information for purposes based on legitimate business interests, the fulfilment of our contract with you, compliance with our legal obligations, and/or your consent.
We use personal information collected via our Website for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We indicate the specific processing grounds we rely on next to each purpose listed below.

We use the information we collect or receive:
●      To provide our services to you. We offer products for creating accounts, sales, shipping and fulfilment of your order, and keep you up to date on new products, services, and offers.
●      To send administrative information to you. We may use your personal information to send you product, service and new feature information and/or information about changes to our terms, conditions, and policies.
●      To protect our Services. We may use your information as part of our efforts to keep our Website safe and secure (for example, for fraud monitoring and prevention).
●      To enforce our terms, conditions and policies for business purposes, to comply with legal and regulatory requirements or in connection with our contract.
●      To respond to legal requests and prevent harm. If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.
●      To respond to user inquiries/offer support to users. We may use your information to respond to your inquiries and solve any potential issues you might have with the use of our Services.
●      To send you marketing and promotional communications. We and/or our third-party marketing partners may use the personal information you send to us for our marketing purposes if this is in accordance with your marketing preferences.

WILL YOUR INFORMATION BE SHARED WITH ANYONE?
In Short: We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.
We may process or share the data that we hold based on the following legal basis:
●      Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
●      Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.
●      Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfil the terms of our contract. 
●      Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal processes, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).
●      Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved. 
More specifically, we may need to process your data or share your personal information in the following situations:
●      ​​Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
●      Third-Party Advertisers: We may use third-party advertising companies to serve ads when you visit or use the Website. These companies may use information about your visits to our Website(s) and other websites that are contained in web cookies and other tracking technologies in order to provide advertisements about goods and services of interest to you. 
●      Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honour this Policy. Affiliates include our parent company and any subsidiaries, joint venture partners or other companies that we control or that are under common control with us.
●      Business Partners: We may share your information with our business partners to offer you certain products, services or promotions.

HOW DO WE HANDLE YOUR SOCIAL LOGINS?
In Short: If you choose to register or log in to our services using a social media account, we may have access to certain information about you.
Our Website may offer you the ability to register and log in using your third-party social media account details (like your Facebook or Google logins). Where you choose to do this, we will receive certain profile information about you from your social media provider. The profile Information we receive may vary depending on the social media provider concerned, but will often include your name, email address, friends list, profile picture as well as other information you choose to make public on such social media platforms.

We will use the information we receive only for the purposes that are described in this privacy notice or that are otherwise made clear to you on the relevant Website. Please note that we do not control, and are not responsible for, other uses of your personal information by your third-party social media provider. We recommend that you review their privacy notice to understand how they collect, use and share your personal information, and how you can set your privacy preferences on their sites and apps.

WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES?
In Short: We are not responsible for the safety of any information that you share with third-party providers who advertise but are not affiliated with our Website. 
The Website may contain third parties links which may link to other websites. We cannot guarantee the safety and privacy of the data you provide to any third parties. Any data collected by third parties is not covered by this Policy. We are not responsible for the content or privacy and security practices and policies of any third parties, including other websites, services or applications that may be linked to or from the Website. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.
WE HEREBY DISCLAIM LIABILITY FOR, ANY INFORMATION, MATERIALS, PRODUCTS, OR SERVICES POSTED OR OFFERED AT ANY OF THE THIRD-PARTY SITES LINKED TO THIS WEBSITE. BY CREATING A LINK TO A THIRD-PARTY WEBSITE, WE DO NOT ENDORSE OR RECOMMEND ANY PRODUCTS OR SERVICES OFFERED OR INFORMATION CONTAINED ON THAT WEBSITE, NOR ARE WE LIABLE FOR ANY FAILURE OF PRODUCTS OR SERVICES OFFERED OR ADVERTISED AT THOSE SITES. SUCH A THIRD PARTY MAY HAVE A PRIVACY POLICY DIFFERENT FROM THAT OF OURS AND THE THIRD-PARTY WEBSITE MAY PROVIDE LESS SECURITY THAN THIS SITE.

HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for the purposes set out in this Policy unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). No purpose in this Policy will require us to keep your personal information for longer than the period of time in which users have an account with us.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information through a system of organizational and technical security measures.
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security, and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, the transmission of personal information to and from our Website is at your own risk. You should only access the Website within a secure environment.

DO WE TRANSFER DATA INTERNATIONALLY?
To facilitate our operations, we may transfer, store and process your personal information in the United States and jurisdictions other than where you live. Laws in these countries may differ from the laws applicable to your country of residence.

The United States, European Economic Area (“EEA”) Member States, and other countries all have different laws. When your information is moved from your home country to another country, the laws and rules that protect your personal information in the country to which your information is transferred may be different from those in the country in which you live. For example, the circumstances in which law enforcement can access personal information may vary from country to country. In particular, if your information is in the US, it may be accessed by government authorities in accordance with US law.

If you do not agree to our use of your personal information in line with this Privacy Policy, please do not use our Website.

YOUR DATA PROTECTION RIGHTS UNDER GENERAL DATA PROTECTION REGULATION (GDPR).
If you are a resident of the European Union (EU) and European Economic Area (EEA), you have certain data protection rights, covered by GDPR. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data. If you wish to be informed of what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.

Under certain circumstances, individuals in Europe have rights under data protection laws in relation to their personal data. If you are located in Europe, you may ask us to take the following actions regarding personal data that we hold:
Access. You are entitled to ask us if we are processing your personal data and, if so, for a copy of the personal data we hold about you, as well as obtain certain other information about our processing activities.
Correction. If any personal data we hold about you is incomplete or inaccurate, you can require us to correct it, though we may need to verify the accuracy of the new data you provide to us.
Erasure. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law.
Object. Where our reason for processing your personal data is a legitimate interest you may object to the processing as you feel it impacts your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes.
 Restriction. You may ask us to suspend our use of your personal data in the following scenarios: if you want us to establish the data's accuracy; where our use of your personal data is unlawful but you do not want us to erase it; where you need us to hold your data for a longer period than we usually would, because you need it to establish, exercise or defend legal claims; or you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.
Transfer. Where it is possible, we will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to personal data provided by you which you initially provided consent for us to use or where we used the information to perform a contract with you.
Withdraw consent. Where our reason for processing is based on your consent, you may withdraw that consent at any time. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.
Automated decision making. You have the right not to be subject to automated decision-making (e.g., profiling) that significantly affects you. The exercise of this right is not available to you in the following cases:
The automated decision is required to enter into, or perform, a contract with you.
We have your explicit consent to make such a decision.
The automated decision is authorised by the local law of an EU member state.

However, in the first two cases set out above, you still have the right to obtain human intervention in respect of the decision, to express your point of view and to contest the decision.
There may be legal or other reasons why we cannot, or are not obliged to, fulfil a request to exercise your rights. We will use available lawful exemptions to your individual rights to the extent appropriate. If we decline your request, we will tell you why, subject to legal restrictions.
You will not have to pay a fee to exercise any of your rights relating to your personal data. However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
Please note that we may ask you to verify your identity before responding to such requests. Please note, we may not be able to provide Service without some necessary data.
You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

YOUR DATA PROTECTION RIGHTS UNDER CALIFORNIA CONSUMER PRIVACY ACT (CCPA)/CALIFORNIA PRIVACY RIGHTS ACT (CPRA).
“Shine the Light” and “Eraser” Laws: Residents of the State of California may request a list of all third parties to which we have disclosed certain information during the preceding year for those third parties' direct marketing purposes.

California Consumer Privacy Act (CCPA)/California Privacy Rights Act (CPRA): The CCPA, as amended by the CPRA, provides California residents and/or their authorized agents with specific rights regarding the collection and storage of their personal information.

Your Right to Know: California residents have the right to request that we disclose the following information to you about our collection and use of your personal information over the past twelve (12) months. We may ask you to provide certain information to identify yourself so that we may compare it with our records in order to verify your request. Upon verification, we will disclose to you:

●      The categories of personal information we have collected about you.
●      The categories of sources for the personal information we have collected about you.
●      The specific pieces of personal information we have collected about you.
●      Our business or commercial purpose for collecting or selling your personal information.
●      The categories of third parties to whom we have sold or shared your personal information if any, and the categories of personal information that we have shared with each third-party recipient.

Your Right to Opt-Out of Sale or Sharing of Personal Information: California residents have the right to opt-out of the sale of their personal information by submitting a request as directed on the homepage of our website or by contacting us using the information in the “Contact Us” section below. Please note that we do not knowingly sell the personal information of any individuals under the age of 18.

Where we are sharing your personal information with third parties for the purposes of cross-context behavioural advertising or profiling, you may opt-out of such sharing at any time by submitting a request as directed on the homepage of our website or by contacting us using the information in the “Contact Us” section below.

Your Right to Limit Use of Sensitive Personal Information: California residents have the right to request that we limit our use of any sensitive personal information to those uses which are necessary to perform the Services or for other specifically-enumerated business purposes under the CCPA, as amended by the CPRA.

Your Right to Delete: California residents have the right to request that we delete any of the personal information collected from you and retained by us, subject to certain exceptions. We may ask you to provide certain information to identify yourself so that we may compare it with our records in order to verify your request. Once your request is verified and we have determined that we are required to delete the requested personal information in accordance with the CCPA, we will delete, and direct our third-party service providers to delete, your personal information from their records. Your request to delete personal information that we have collected may be denied if we conclude it is necessary for us to retain such personal information under one or more of the exceptions listed in the CCPA.

Your Right to Correct: Under the CCPA, as amended by the CPRA, California residents have the right to request that we correct any inaccurate personal information we maintain about you, taking into account the nature of the personal information and the purposes for which we are processing such personal information. We will use commercially reasonable efforts to correct such inaccurate personal information about you.

Non-Discrimination: You will not receive any discriminatory treatment by us for the exercise of your privacy rights conferred by the CCPA.

Verifying Your Request: Only you, or a person that you authorize to act on your behalf, may make a request related to your personal information. In the case of access and deletion, your request must be verifiable before we can fulfil such a request. Verifying your request will require you to provide sufficient information for us to reasonably verify that you are the person about whom we collected personal information or a person authorized to act on your behalf. We will only use the personal information that you have provided in a verifiable request in order to verify your request. We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority. Please note that we may charge a reasonable fee or refuse to act on a request if such request is excessive, repetitive or manifestly unfounded. To exercise these rights, please contact us at the contact information mentioned in the  “Contact Us” clause.

YOUR DATA PROTECTION RIGHTS UNDER THE LAWS OF OTHER STATES IN THE USA.
1.     Nevada
If you are a resident of Nevada, you have some additional rights: 
We do not sell your covered information, as defined under Chapter 603A of the Nevada Revised Statutes.
2.     Virginia
If you are a resident of Virginia, you have some additional rights: 
If we deny your rights request, you have the right to appeal that decision. We will provide you with the necessary information to submit an appeal at that time. 
You have the right to opt out of targeted advertising. 
You have the right to opt out of profiling in furtherance of decisions that produce legal or similarly significant effects concerning the consumer.
3.     Colorado
If you are a resident of Colorado, you have some additional rights: 
If we deny your rights request, you have the right to appeal that decision. We will provide you with the necessary information to submit an appeal at that time. 
You have the right to opt out of targeted advertising. 
You have the right to opt out of profiling in furtherance of decisions that produce legal or similarly significant effects concerning the consumer.
4.     Connecticut
If you are a resident of Connecticut, you have some additional rights: 
If we deny your rights request, you have the right to appeal that decision. We will provide you with the necessary information to submit an appeal at that time. 
You have the right to opt out of targeted advertising. 
You have the right to opt out of profiling in furtherance of decisions that produce legal or similarly significant effects concerning the consumer.

WHAT INFORMATION DO THE SERVICE PROVIDERS HAVE ACCESS TO?
We may use third-party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

GOOGLE ANALYTICS
We may use third-party Service Providers to monitor and analyse the use of our Service.
Google Analytics: Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its own advertising network. You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.
For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en

GOOGLE ADWORDS
Google AdWords remarketing service is provided by Google Inc.
You can opt-out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings page: My Ad Centre
Google also recommends installing the Google Analytics Opt-out Browser Add-on - https://tools.google.com/dlpage/gaoptout - for your web browser. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics.
For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en

OTHER THIRD-PARTY SERVICES
Our Service offers integration with several e-commerce platforms, including Bookbub, Amazon, Barnes and Noble, Kobo, Ingramspark, and Apple Books to distribute and sell our products and services. These platforms are used by our users to create and manage products and orders and may require certain design information and other data from our Service.
It's important to note that these third-party services have their own privacy policies that dictate how they handle user data. We encourage our users to review these policies carefully and understand how their information is collected, used, and protected by each platform. The privacy policies for these services can be found at the following links:
●      Bookbub: https://www.bookbub.com/home/privacy.php
●      Amazon: https://www.amazon.com/gp/help/customer/display.html?nodeId=201909010
●      Barnes and Noble: https://www.barnesandnoble.com/h/help/privacy-policy
●      Kobo: https://www.kobo.com/us/en/p/privacy
●      Ingramspark: https://www.ingramspark.com/Portal/PrivacyPolicy.aspx
●      Apple Books: https://www.apple.com/legal/privacy/en-ww/"
Please note that our Service is not responsible for the actions or policies of these third-party services, as they operate independently from us. If you have any questions or concerns about how your data is being used by these platforms, we recommend that you contact them directly.

GOOGLE RECAPTCHA
Escolástica Press uses Google reCAPTCHA, which identifies bots by collecting hardware and software information and sending that data to Google for analysis. 
To learn more about Google reCAPTCHA, please visit https://www.google.com/recaptcha/about/  and https://policies.google.com/privacy

CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference and not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.

HOW DO WE PROTECT CHILDREN’S PRIVACY?
Our Services are not for the use of children below the age of 18 (“Child” or “Children”). We in compliance with Children's Online Privacy Protection Act ("COPPA") do not knowingly collect personally identifiable information from children under 13 without the consent of the parents or legal guardian. If you become aware that a Child has provided us with Personal Data without the parent's or legal guardian’s consent, please contact us. If we become aware that we have collected Personal Data from Children, we take steps to remove that information from our servers.

WHAT THIRD-PARTY PAYMENT PROCESSORS DO YOU USE?
Escolástica Press offers paid products and/or services, and We use third-party services for payment processing, such as PayPal.
●      PayPal: https://www.paypal.com/us/webapps/mpp/ua/privacy-full
When you make a payment through one of these third-party services, your payment information is provided directly to the payment processor, and their use of your personal information is governed by their own Privacy Policy. These payment processors adhere to the standards set by PCI-DSS (Payment Card Industry Data Security Standard) as managed by the PCI Security Standards Council. PCI-DSS requirements help ensure the secure handling of payment information.
We take the security of our users' payment information very seriously and are committed to protecting it. By using trusted third-party payment processors that adhere to the PCI-DSS requirements, we can provide a secure and reliable payment experience for our users.

HOW CAN YOU SUBMIT A COMPLAINT?
If you have a complaint about our handling of your personal data, you may contact Us using the contact information below. We request that a complaint be made in writing. Please provide details about your concern or complaint to Us so that our data protection officer can investigate it. We will take appropriate action in response to your complaint, which may include conducting internal discussions with relevant business representatives. We may contact you for additional details or clarification about your concern or complaint. We will contact you to inform you of our response to your complaint.

DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.
We may update this privacy notice from time to time. The updated version will be indicated by an updated “Last updated” date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

CONTACT US
After reviewing this policy, if you have any additional questions, concerning this Privacy Policy, please contact us by sending an email to contact@escolasticapress.com by adding the word “Privacy” in the subject line.

Last Updated: September 29, 2023
Effective Date: May 10, 2023

Question 4

SHIPPING & RETURNS POLICY

Accepted Answer

SHIPPING POLICY
Escolástica Press LLC, having its physical office address at 1150 W Alameda Dr Ste 1, IDS1013, Tempe AZ 85282 (hereinafter also referred to as “Escolástica Press”, “Company”, “we”, “our” or “us”). We make it our utmost priority to ensure timely delivery of all orders, but we cannot guarantee delivery times, as delays may occur due to factors beyond our control, such as postal or carrier delays, logistical issues, or inclement weather. However, we will keep you updated as much as we can, and you should be able to track your parcel’s progress.
We require a physical address for all orders. We are not responsible for any delays caused by incorrect or incomplete shipping information provided by the customer.
Order will be shipped with USPS or UPS. An email with your tracking number will be sent to your email once the package has shipped. It may take up to two weeks for your package to arrive. If your package has not arrived or is delayed, please contact the shipping carrier before sending us an email.
Please note: At the moment, we don’t offer international shipping. Hopefully, we can start shipping internationally soon.

RETURN & EXCHANGE POLICY
ALL SALES ARE FINAL!
We do not offer returns for signed books; however, we do offer exchanges. If we made a mistake on the personalization of the book, or your item arrived damaged, please contact us.
We will only exchange the book if we were the ones that made the error in the personalization. Please make sure you double-check what you want us to write before submitting the order. Once it is submitted, we won’t be able to change it.

CONTACT US
After reviewing this policy, if you have any additional questions, concerning this Policy, please contact us by sending an email to contact@escolasticapress.com by adding the word “Exchange” in the subject line.

Last Updated: May 10, 2023.

Question 5

COOKIE POLICY

Accepted Answer

This Cookie Policy explains what cookies are and how we use them. You should read this policy so you can understand what type of cookies we use, the information we collect using cookies and how that information is used. For more details about your personal information, please refer to our Privacy Policy. 
This Policy also tells you what your rights are in relation to the personal data you give to us. If you have questions about this Cookie policy, please contact us at;
Email: contact@escolasticapress.com

WHAT ARE COOKIES?
Cookies are small text files sent by a web server to your browser when you access the Website. Cookies are classified into two major categories: session cookies and persistent cookies. Session cookies are temporarily stored on your device while you are visiting a given Website. They are deleted once you leave the Website. Persistent cookies, on the other hand, remain on your device for a more extended period of time specified in the cookie file, after you leave the Website. This type of cookie remains available for retrieval by the web server when you return to visit the website.
Cookies are further classified into "first party cookies" and "third party cookies". First party cookies are those sent to your browser by the server of the Website you are visiting. Third party cookies are those sent to your browser by servers other than the Website you are visiting (e.g., the server of an advertising network to which the Website you are visiting is subscribed).

TYPES OF COOKIES WE ARE USING
When Users visit our platform to use our services, we place the following cookies for them.

TYPES OF COOKIES
We may use other cookies which operate on our website which include but are not limited to these categories.
Strictly Necessary Cookies - These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information. 
Performance cookies - These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site. 
Advertising Cookies - These cookies are placed on your computer by advertisers and ad servers in order to display advertisements that are most likely to be of interest to you. These cookies allow advertisers and ad servers to gather information about your visits to the Site and other websites, alternate the ads sent to a specific computer, and track how often an ad has been viewed and by whom. These cookies are linked to a computer and do not gather any personal information about you. 
Analytics Cookies - These cookies monitor how users reached the Site, and how they interact with and move around once on the Site. These cookies let us know what features on the Site are working the best and what features on the Site can be improved.
Third-Party Cookies - These cookies may be placed on your computer when you visit the Site by companies that run certain services we offer. These cookies allow third parties to gather and track certain information about you. These cookies can be manually disabled in your browser.

HOW DO WE USE COOKIES?
We may use cookies to enhance your browsing experience by;
Improving the quality of our service, better understanding of how people interact with us, and for survey control and fraud prevention purposes;
Giving you a browsing experience that is unique to you and serving you content that we believe improves your experience on our Website;
Remember your actions and preferences on the Website over a period of time, so you don't have to keep re-entering them whenever you come back to the Website; 
Analyzing how you use our Website helps us to troubleshoot any problems and to monitor our own performance.

HOW CAN I CONTROL OR DELETE COOKIES?
There are many ways to manage your cookies:
You can refuse your consent (Opt-Out);
You can disable third-party cookies by use of your browser settings; or
You can use our cookie management tool to disable third-party cookies.

Opt-Out
You can opt out of targeted advertising by facebook and google. Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal.

Control via your browser settings
Most internet browsers are initially set up to automatically accept cookies. If you do not want our Website to store cookies on your device, you can change your browser settings so that you receive a warning before certain cookies are stored. You can also adjust your settings so that your browser refuses most of our cookies or only certain cookies from third parties. You can also withdraw your consent to cookies by deleting the cookies that have already been stored.
If you disable the cookies that we use, this may impact your experience on the Website, for example, you may not be able to visit certain areas of a Website or you may not receive personalized information when you visit a Website.
If you use different devices to view and access the Website (e.g., your computer, smartphone, or tablet) you will need to ensure that each browser on each device is adjusted to suit your cookie preferences.
The procedures for changing your settings and cookies differ from browser to browser. If necessary, use the help function on your browser or click on one of the links below to go directly to the user manual for your browser.
●      INTERNET EXPLORER
●      MOZILLA FIREFOX
●      GOOGLE CHROME
●      SAFARI
●      OPERA

In addition, most browsers offer a so-called “Do-not-track function”, with which you can state that you do not wish to be “tracked” by the Website. If this function is activated, the respective browser informs advertising networks, websites and applications that you do not want to be tracked for behavioral advertising or similar. To enable the “do not track” option in your browser follow the respective link below:
●      FIREFOX
●      INTERNET EXPLORER
●      MICROSOFT EDGE
●      GOOGLE CHROME
●      SAFARI
●      OPERA

Other cookie management tools
In addition, you may opt out of some third-party cookies through the Network Advertising Initiative’s Opt-Out Tool. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page.

OTHER TRACKING TECHNOLOGIES
In addition to cookies, we may use pixel tags, and other tracking technologies on the Site to help customize the Site and improve your experience. A “pixel tag” is a tiny object or image embedded in a web page or email. They are used to track the number of users who have visited particular pages and viewed emails and acquire other statistical data. They collect only a limited set of data, such as a cookie number, time and date of page or email view, and a description of the page or email on which they reside. Pixel tags cannot be declined. However, you can limit their use by controlling the cookies that interact with them.

CHANGES TO THE COOKIE POLICY
We may update this policy from time to time. If we make significant changes, we will let you know through email/ notifications, but please check this policy regularly to ensure you are aware of the most updated version.